Refund Policy

Refund Policy #

 

Covid Clinic and our partner laboratories work diligently to process every test in a timely manner and deliver on our promised turnaround times, but unexpected logistics issues can occasionally delay test results. The below policy outlines the levels of refunds you are entitled to should your test result be delayed.

Rapid Antigen FIA based on $99 #

<12 hours: -$20

13-24 hours: -$35

24-48 hours: -$50

48+ hours: full refund

Rapid Antigen FIA+ flu combo based on $149 price #

<12 hours: -$30

13-24 hours: -$50

24-48 hours: -$75

48+ hours: full refund

Abbott ID NOW: based on $199 price #

<12 hours: – $40

12-24 hours: -$70

24-48 hours: -$100

48+hours: full refund

Rapid Accula RT-PCR: based on $299 price #

<12 hours: -$80

12-24 hours: -$140

24-48 hours: -$200

48+ hours: full refund

Rapid Antibody based on $75 price #

<12 hours: -$15

12-24 hours: -$25

24-48 hours: -$40

48+ hours: full refund

Labcorp PCR/TMA based on $125 price #

1 Day late: -$25

2 Days late: -$65

3+ Days late: full refund

MedLab Next Day PCR/1-2 Day PCR based on $150 price #

1 Day late:  -$35

2 Days late:  -$75

3+ Days late:  full refund